Optimizing the workday to become a ‘truly human organization’

Feature

Originally published ON Microsoft Workplace Insights

Optimizing the workday to become a ‘truly human organization’

What if we knew, without having to guess, how to optimize work productivity while balancing our creativity and happiness? With that knowledge, what could we be empowered to do? That's…

Why unplugging from work is more work than we think

Feature

Originally published ON Microsoft Workplace Insights

Why unplugging from work is more work than we think

Natalie Singer-Velush

Unplugging from work: most of us probably think we do it—maybe we believe we're pretty good at it. During our personal time we tuck our phones away and turn off…

Optimizing sales and connecting with customers in the age of big data and machine learning

Feature

Originally published ON HARVARD BUSINESS REVIEW

Optimizing sales and connecting with customers in the age of big data and machine learning

Ryan Fuller, Sanaz Namdar

Companies are beginning to utilize their employees’ behavioral data—generally known as people analytics—to better understand and improve their sales operations, with strong results. Microsoft, where we work, is no exception,…

What sales teams should do to prepare for the next recession

Originally published ON November 23, 2018

What sales teams should do to prepare for the next recession

Jamie Cleghorn, Mark Kovac

The current economic expansion is long by historical standards, and thus the risk of recession rises with each passing month. Recessions catch many companies by surprise, with predictable results. In…

To retain new hires, make sure you meet with them in their first week

Originally published ON HARVARD BUSINESS REVIEW

To retain new hires, make sure you meet with them in their first week

Candice Young, Dawn Klinghoffer, Xue Liu

First impressions in the workplace really matter — and not just to the employer. New employees can begin to formulate impressions about organizations from the get-go, influencing their decision to…

How people analytics can help you change process, culture, and strategy

Originally published ON HARVARD BUSINESS REVIEW

How people analytics can help you change process, culture, and strategy

Chantrelle Nielsen, Natalie McCullough

It seems like every business is struggling with the concept of transformation. Large incumbents are trying to keep pace with digital upstarts, and even digital native companies born as disruptors…

If you multitask during meetings, your team will, too

Originally published ON HARVARD BUSINESS REVIEW

If you multitask during meetings, your team will, too

Nina Shikaloff, Renne Cullinan, Ryan Fuller, Shani Harmon

Managers have hard jobs. They coordinate the work of their teams, align this work with company goals, serve as a primary source of professional development for their employees, deliver results,…

Is your sales organization a house divided?

Originally published ON Bain & Company Insights

Is your sales organization a house divided?

Jamie Cleghorn, Mark Kovac

In organizations that have separate product and service sales teams, the CEO and sales executives often assume these groups collaborate closely. That would be the logical way to grow sales…