How Microsoft used an office move to boost collaboration

Originally published ON HARVARD BUSINESS REVIEW

How Microsoft used an office move to boost collaboration

Chantrelle Nielsen

What type of office design is best for productivity and engagement? Today, this common question tends to have two distinct answers. On the one hand are the tech start-ups, who…

Human-powered transformation through artificial intelligence

Originally published ON THE HUFFINGTON POST

Human-powered transformation through artificial intelligence

Richard L. Tso

Humans are amazing creatures – driven by curiosity, intellect, ambition. The Olympic Games this month and the Nobel Prize Awards are examples of how our society reveres those who push…

How big data will change everything about managing employees

Originally published ON ENTREPRENEUR

How big data will change everything about managing employees

Ryan Fuller

It is no secret that today’s employees are being driven to distraction by technology. With the beckoning ding of a new tweet, email or instant message, we may be prone…

Beyond the hype: how Pokémon GO paves the way for our AR-infused future

Originally published ON THE HUFFINGTON POST

Beyond the hype: how Pokémon GO paves the way for our AR-infused future

Richard L. Tso

To say the launch of Pokémon GO was a major success would be one of the biggest understatements of the year. In just a matter of days the popular game…

The paradox of workplace productivity

Originally published ON HARVARD BUSINESS REVIEW

The paradox of workplace productivity

Ryan Fuller

At its most basic, productivity is the amount of value produced divided by the amount of cost (or time) required to do so. And while this equation seems simple enough…

What work email can reveal about employee performance and potential

Originally published ON HARVARD BUSINESS REVIEW

What work email can reveal about employee performance and potential

Chantrelle Nielsen

In many offices, using digital tools to chat or collaborate with colleagues is the norm — even with people you sit right next to. Tools like Skype, Slack, and old-fashioned…

What makes great salespeople

Originally published ON HARVARD BUSINESS REVIEW

What makes great salespeople

Ryan Fuller

What behaviors drive successful salespeople? Last year, research by my people analytics company VoloMetrix identified three things that were highly correlated with top performing reps: More time spent with customers; larger…

How to finally kill the useless, recurring meeting

Originally published ON HARVARD BUSINESS REVIEW

How to finally kill the useless, recurring meeting

Ryan Fuller

We’ve all been part of a bloated weekly meeting. You know the one, with 20-plus attendees that’s been happening every week for years; where everyone attends because they’re supposed to,…