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Supporting customer and supplier relationships in uncertain times

Shailendra Hegde, Ian McKinley

Relationships are at the heart of customer success and supply chains. But when work shifts during a crisis, organizations must understand how people are adapting to remain customer centric.

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The new manager 1:1: Nurturing employee resiliency during disruption and change

Erik Anderson, Abhinav Singh, Kevin Sherman

In a study of employees shifting to remote work, data revealed the surprising secret to lightening employee workload: manager 1:1s.

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The human side of business continuity

Erik Anderson

To navigate and transition through disruption, companies and leaders must approach business continuity through the human lens. This framework is a guide.

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Supporting customer and supplier relationships in uncertain times

Shailendra Hegde, Ian McKinley

The new manager 1:1: Nurturing employee resiliency during disruption and change

Erik Anderson, Abhinav Singh, Kevin Sherman

The human side of business continuity

Erik Anderson

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Running on ritual: When data reinvents work

See how one team, driven by customer obsession and radical experimentation, measured and then reimagined itself to improve focus, balance, and relationships.

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Customer Zero: Workplace intelligence at Microsoft

Across Microsoft, we are using powerful data tools to understand and influence how work gets done in ways we’ve never been able to before. Explore how we’re transforming ourselves.

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Optimizing sales and connecting with customers in the age of big data and machine learning

When Microsoft reimagined its sales organization, we knew we'd have to measure how changes impacted customer collaboration and partnerships in order to succeed.

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Seating chart heroes

How do you save time and money while successfully seating 1,900 employees? Explore our interactive story to find out.

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Drag to discover

Running on ritual: When data reinvents work

See how one team, driven by customer obsession and radical experimentation, measured and then reimagined itself to improve focus, balance, and relationships.

Learn more

Drag to discover

Customer Zero: Workplace intelligence at Microsoft

Across Microsoft, we are using powerful data tools to understand and influence how work gets done in ways we’ve never been able to before. Explore how we’re transforming ourselves.

Learn more

Drag to discover

Optimizing sales and connecting with customers in the age of big data and machine learning

When Microsoft reimagined its sales organization, we knew we'd have to measure how changes impacted customer collaboration and partnerships in order to succeed.

Learn more

Drag to discover

Seating chart heroes

How do you save time and money while successfully seating 1,900 employees? Explore our interactive story to find out.

Learn more

Explore and Learn

Organizational Agility

Cross-functional groups often don't succeed the way leaders hope. Fortunately, there are ways companies can optimize employee and team networks to unlock opportunities.

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Employee Experience

We tested the assumption that highly engaged employees are more productive. We learned that engagement scores are not always measuring what you think they are.

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Customer Focus

When Microsoft reimagined its sales organization, we knew we'd have to measure how changes impacted customer collaboration and partnerships in order to succeed.

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