Management Has Evolved: The Rise of Millennial Managers

Originally published ON The Huffington Post

Management Has Evolved: The Rise of Millennial Managers

Richard L. Tso

The face of management has changed dramatically over the last few years. According to a study conducted by Pew Research, millennials recently surpassed both Gen Xers and Boomers as the…

It’s 10 AM. Do You Know What Your Sales Reps Are Doing?

Feature

Originally published ON HARVARD BUSINESS REVIEW

It’s 10 AM. Do You Know What Your Sales Reps Are Doing?

Jonathan Frick, Mark Kovac

Sales executives with even moderately large, distributed sales forces rely on data to help them understand which activities and behaviors lead to the best outcomes. Yet much of the data…

The Analytics of Sales Time Well Spent

Feature

Originally published ON Bain & Company Insights

The Analytics of Sales Time Well Spent

Jonathan Frick, Mark Kovac

Sales executives with even moderately large, distributed salesforces rely on data to help them understand which activities and behaviors lead to the best outcomes. Solid data and analysis allow them…

Being Engaged at Work Is Not the Same as Being Productive

Feature

Originally published ON HARVARD BUSINESS REVIEW

Being Engaged at Work Is Not the Same as Being Productive

Nina Shikaloff, Ryan Fuller

The holy grail of today’s workplace is high employee engagement. According to Gallup’s oft-cited research on the topic, just about one-third of U.S. employees are engaged on the job. That…

What Great Managers Do Daily

Feature

Originally published ON HARVARD BUSINESS REVIEW

What Great Managers Do Daily

Nina Shikaloff, Ryan Fuller

So much depends upon managers. For example, a Gallup study found that at least 70% of the variance in employee engagement scores is driven by who the boss is. This…

What Workplace Networks Reveal About Your Collaboration Patterns and Influence

Feature

Originally published ON The Huffington Post

What Workplace Networks Reveal About Your Collaboration Patterns and Influence

Richard L. Tso

Did you know that your internal work relationships can help you be more productive in the office? Research conducted by Volometrix, now Microsoft Workplace Analytics, studied the behaviors of top-performing…

How Quantified-Self Will Redefine the Future of the Enterprise

Originally published ON WIRED

How Quantified-Self Will Redefine the Future of the Enterprise

Ryan Fuller

The last several years have marked the rise of the Internet of Things and Big Data These trends enabled individuals to gain unprecedented insights into their own daily behaviors through self-quantification…

Measure How You Manage: Using Data to Adapt Your Management Style

Originally published ON THE HUFFINGTON POST

Measure How You Manage: Using Data to Adapt Your Management Style

Richard L. Tso

Do you remember your favorite manager and the qualities she possessed to both motivate and inspire you at work? When you first stepped into a management role, what aspects of…