Email and calendar data are helping firms understand how employees work

Originally published ON HARVARD BUSINESS REVIEW

Email and calendar data are helping firms understand how employees work

Andy Binns, Anna Kahn, Mary Elizabeth Porray, Michael L. Tushman

Using data science to predict how people in companies are changing may sound futuristic. As we wrote recently, change management remains one of the few areas largely untouched by the data-driven…

What if companies managed people as carefully as they manage money?

Originally published ON HARVARD BUSINESS REVIEW

What if companies managed people as carefully as they manage money?

Eric Garton

Today’s executives spend a lot of time managing the balance sheet, despite the fact that it doesn’t represent their company’s scarcest resource. Financial capital is relatively abundant and cheap. According…

How I got my time back by suffering through a half marathon

Originally published ON Medium

How I got my time back by suffering through a half marathon

Wendy Guo

Before I joined this crazy team of mine called MyAnalytics at Microsoft, I set a half-birthday goal to run a marathon before my 28th birthday. This was in response to…

Management has evolved: the rise of millennial managers

Originally published ON The Huffington Post

Management has evolved: the rise of millennial managers

Richard L. Tso

The face of management has changed dramatically over the last few years. According to a study conducted by Pew Research, millennials recently surpassed both Gen Xers and Boomers as the…

It’s 10 AM. Do you know what your sales reps are doing?

Originally published ON HARVARD BUSINESS REVIEW

It’s 10 AM. Do you know what your sales reps are doing?

Jonathan Frick, Mark Kovac

Sales executives with even moderately large, distributed sales forces rely on data to help them understand which activities and behaviors lead to the best outcomes. Yet much of the data…

The analytics of sales time well spent

Originally published ON Bain & Company Insights

The analytics of sales time well spent

Jonathan Frick, Mark Kovac

Sales executives with even moderately large, distributed salesforces rely on data to help them understand which activities and behaviors lead to the best outcomes. Solid data and analysis allow them…

Being engaged at work is not the same as being productive

Originally published ON HARVARD BUSINESS REVIEW

Being engaged at work is not the same as being productive

Nina Shikaloff, Ryan Fuller

The holy grail of today’s workplace is high employee engagement. According to Gallup’s oft-cited research on the topic, just about one-third of U.S. employees are engaged on the job. That…

What great managers do daily

Feature

Originally published ON HARVARD BUSINESS REVIEW

What great managers do daily

Nina Shikaloff, Ryan Fuller

So much depends upon managers. For example, a Gallup study found that at least 70% of the variance in employee engagement scores is driven by who the boss is. This…