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What work email can reveal about employee performance and potential

Chantrelle Nielsen

February 10, 2016

In many offices, using digital tools to chat or collaborate with colleagues is the norm — even with people you sit right next to. Tools like Skype, Slack, and old-fashioned email are convenient and a bit addictive.

But while digital collaboration can be useful and engaging, we all know it can also be a mixed blessing. A strategic approach to managing digital networks and collaboration at the company level can help us better understand which types of digital communication are productive, to both employees and the firm.

Continue reading on Harvard Business Review 

Portrait of Chantrelle Nielsen

Chantrelle Nielsen

Chantrelle Nielsen directs research and strategy for Workplace Analytics, a new organizational productivity category at Microsoft. She led product management, marketing, and several other functions at VoloMetrix as they grew and were acquired by Microsoft.